[the-cable-guy]

Originally Posted by SMHarman

Cablevision customers would not stand for such a turnaround time. My DVR died last weekend called and reported it in on Sunday they could have had an engineer to me between 11-3 on Monday. I chose instead to schedule the call for 8-11 Tuesday, they also if you really want it give first call of the day as an option.

thats how companies should treat their customers. although American cable companies are expensive their customer service is alot better.

---------- Post added at 22:57 ---------- Previous post was at 22:56 ----------

Originally Posted by don_1

Chip boxes will never go down, theirs always an 'update' that can get them 'back up and running again.' Its not fair on people who pay for their service.

its not fair no but neither is getting bitter about it & grassing ppl up.