Cable Forum - View Single Post - Virgin Media .. Do they really know what they are doing ??

what? · 10-05-2008, 11:33

if a tech failed to arrive the timeslot agreed to between you and vm then they owe you a £10 credit. as they would charge you for failing to be in.
so make sure you call cs and get that credited applied.
also, if you speak to them again,get the fault reference numbher and me or one of the other techs on here can have a check up and find out exactly what the issue is.

10-05-2008, 11:33	#11
what? cf.addict Join Date: Jul 2007 Age: 19 Services: vm tv xl, 20mb bb, and phoneline(tu 24) Posts: 307	Re: Virgin Media .. Do they really know what they are doing ?? if a tech failed to arrive the timeslot agreed to between you and vm then they owe you a £10 credit. as they would charge you for failing to be in. so make sure you call cs and get that credited applied. also, if you speak to them again,get the fault reference numbher and me or one of the other techs on here can have a check up and find out exactly what the issue is.