Ive know the WM Modems to randomly drop their settings, its very strange. Mine did the other day, quick call to Tech Support, they sorted it & refunded the call cost.
As well, it just some minor teething problems, You need to seriously think about this. Do you want cheap or do you want quality? If the answer is cheap then go to the likes of Tiscali if you want quality stay with VM.
Quote:
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Distance Selling Regulations 2000 Act
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It has nothing to do with this - its just a few niggles. This really annoys me, when people moan like this and quote stupid regulations! Yes you do have 28 days to cancel, however, as far as VM are concerned, you have been using the service and will charge you for it.
Maybe you need to wind your neck in a little bit and go back to the likes of Tiscali & Sky, where they oversellf to hell!
/ Rant over