Ill keep this short and sweet
. That SNR is bad right? especially for QAM256 mode?
Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Interleave Depth : 32
Downstream Receive Power Level : 8.2 dBmV
Downstream SNR : 29.4 dB
My bro called tech support (before I found out how to access the modem stats pages) and got fobbed off with "spyware hijacking the bandwidth", which it isnt. Whats the magic word to get this sorted?