According to Google -
Quote:
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Originally Posted by ActionTec FAQ
What is the default username for the router?
The default username for the router is admin all lower case. To activate the password to protect the router you must change the default password, which is blank. You will also not be able to turn on remote management until you have changed the default password.
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If it is not blank, it has been set by someone - have you tried 'password'. If it was supplied by NTL/Virgin, try ringing the tech support line. I assume you have checked there isn't a sticker on the bottom?
If all that fails, then yes you will prob need to reset.