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Horace · 06-05-2008, 17:43

Welcome to the forum.

Connect one of the PC's directly to the modem to remove the possibility of the router being the problem, then retry the ping test. If the results are the same go to 192.168.100.1 in a browser. Log in using root/root and copy/paste your power levels from the upstream and downstream sections of the modem menu and post here.

Check the sticky at the top of this forum regarding signal levels also.

06-05-2008, 17:43	#2
Horace going skiing... Join Date: Jan 2004 Location: Teesside Services: BB XL (20meg), V+ XL, Samsung VBox XL, GPO Phone, 'Three' Mobile. Posts: 699	Re: Virgin media grrrr Welcome to the forum. Connect one of the PC's directly to the modem to remove the possibility of the router being the problem, then retry the ping test. If the results are the same go to 192.168.100.1 in a browser. Log in using root/root and copy/paste your power levels from the upstream and downstream sections of the modem menu and post here. Check the sticky at the top of this forum regarding signal levels also.