Quote:
Originally Posted by Chicken
Remember this is VM/NTL/BY where unlimited means limited and 'lifetime' means anything from 3 months to a year.
'Lifetime' in this context would mean the lifetime of the contact - i.e. 12 months, after which the contract would be either renewed (at standard pricing) or open to renegotation (which VM are unwilling to do).
To be honest, you were lucky to get that much out of them, most deals are only for 3 months.
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And that is wrong in so many ways.
If someone took out the 3 for £30 in Feb 2007, they still have the 3 for £30 now. By my count that is 15 months
If someone took out a confirmed Customer Relation bundle in Feb 2007, they would still have it now. Again 15 months
The problem is when the agent they spoke to last year 'topped up' the bundle with a time limited offer. It is this that is being removed/ending