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Re: Could a Data Prevent Act Notice Stop Overseas Call Centres?
I agree with everyone else. Unless you were spending hundreds of pounds with VM a month if you tried anything like that they'd just decide that your too much hassle and not worth keeping as a customer and give you notice that they are terminating your account.
VM may want as many customers as possible but only if its of benifit to the company to have you. I've know of customers that have had there accounts terminated for a lot less.
There is no practical way for VM to stop your account being access by someone in India. Even if they agreed to give you a dedicated contact route where you were only delt with by someone in the UK, Your account would still be onthe main computer system. What would happen if some one went into your account by accident in india. Another customer gives the wrong account number and if brings up your account, fair enouth you'd never really know but would the company want to risk it.
---------- Post added at 12:00 ---------- Previous post was at 11:56 ----------
Oh and ever those companies that advertise UK Call Centres still have staff in India. Maybe not call centre staff but all they back office staff.
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