Quote:
Originally Posted by ceedee
So it's okay for us to buy goods and services from outside our country and okay for a US company (Virgin Media) to sell their services overseas but not okay for them to outsource their CS to India?
You don't see the double standard?
It's your choice to use overseas call centres whenever you dial the number -- just use a different support method and let VM know why.
If you really want to get the message through, cancel your services and find a British company with British support. That's your choice too.
Oh, and I'll use whatever writing style I think is appropriate, thanks.
You're quite welcome to ignore my posts -- I promise I won't be offended!

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No ceedee, by far the better and easyer option is to send a Data Protection Act Notice to VM or whoever, forbidding any Export of your Data outside the UK.
then they have no choice but to use Uk based personel, simple effective and doesnt involve running away from the battle....