Cable Forum - View Single Post - Virgin Media Can't retrieve New Phone Number

woodentop2u · 23-04-2008, 18:39

Hi all, hope someone can talk more sense than the Virgin Media Staff.
I asked for a change of phone number today as I was getting unwanted phonecalls, I was told that it would take about 24 hours and to retrieve my new number I would need to dial 173 or 174 or 175. Anyway I dialed 173 I was then prompted to put in my telephone number and area code phew I was then prompted to dial 174 only there was no dialing tone just a dead line. My sister tried phoning me early today only to be told my phone number isn't recognised ( my old phone number) Hope someone here can help. Thanks

23-04-2008, 18:39	#1
woodentop2u cf.member Join Date: Apr 2008 Posts: 2	Virgin Media Can't retrieve New Phone Number Hi all, hope someone can talk more sense than the Virgin Media Staff. I asked for a change of phone number today as I was getting unwanted phonecalls, I was told that it would take about 24 hours and to retrieve my new number I would need to dial 173 or 174 or 175. Anyway I dialed 173 I was then prompted to put in my telephone number and area code phew I was then prompted to dial 174 only there was no dialing tone just a dead line. My sister tried phoning me early today only to be told my phone number isn't recognised ( my old phone number) Hope someone here can help. Thanks