Cable Forum - View Single Post - NTL Provisioning Page... Disconnected? :|

AllTheNamesRGone · 22-04-2008, 14:34

Hey there guys, Nice forums here!

Basically I was downloading a few songs yesterday, using FrostWire - its the first time I've connected to a P2P network in *ages*. So I was downloading 8 or 9 tracks.

Anyway, my connection just went. Stopped completely. So I done the usual rebooting of the STB, then the router, then the PC's. [2, One wired to a Linksys router, one using wifi]

It still didn't work. Fast forward a few hours and everytime I try and get on the net I am greeted by the NTL provisioning page. Asking for information that we don't have... [Who keeps the welcome letter for 2 years?!]

So I decided to ring up the number [25p a minute.. When in all fairness, you should only be ringing it when they have messed up.] and got a friendly chap who basically couldn't give me any help. As I needed to answer security questions, and I was only ringing up on *behalf* of the account holder. Thats fair enough I thought, so I asked him if he could give me any *possibilities* as to what could be wrong - once again, I got a no.

So now I am waiting for the account holder to come in - then I'll try and ring again.

My worries are that it happened during my first file sharing lapse in weeks maybe months. I haven't been disconnected have I?! I really need the internet and cant do without it for study and stuff!

Any ideas as to what it could be guys?
Thanks!

22-04-2008, 14:34	#1
AllTheNamesRGone cf.member Join Date: Apr 2008 Posts: 3	NTL Provisioning Page... Disconnected? :\| Hey there guys, Nice forums here! Basically I was downloading a few songs yesterday, using FrostWire - its the first time I've connected to a P2P network in ages. So I was downloading 8 or 9 tracks. Anyway, my connection just went. Stopped completely. So I done the usual rebooting of the STB, then the router, then the PC's. [2, One wired to a Linksys router, one using wifi] It still didn't work. Fast forward a few hours and everytime I try and get on the net I am greeted by the NTL provisioning page. Asking for information that we don't have... [Who keeps the welcome letter for 2 years?!] So I decided to ring up the number [25p a minute.. When in all fairness, you should only be ringing it when they have messed up.] and got a friendly chap who basically couldn't give me any help. As I needed to answer security questions, and I was only ringing up on behalf of the account holder. Thats fair enough I thought, so I asked him if he could give me any possibilities as to what could be wrong - once again, I got a no. So now I am waiting for the account holder to come in - then I'll try and ring again. My worries are that it happened during my first file sharing lapse in weeks maybe months. I haven't been disconnected have I?! I really need the internet and cant do without it for study and stuff! Any ideas as to what it could be guys? Thanks!