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Old 21-04-2008, 21:44   #1
draig.goch
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Join Date: Jun 2004
Posts: 3
draig.goch is an unknown quantity at this point
Cannot access email accounts

Hi,

I cannot access either my primary mailbox or any of my secondary mailboxes since (approx) Friday. I have tried through both POP and Webmail. Anybody else seeing this?

Using my primary account email address and password I can still log into Customer Area/Broadband Extras but for email it is just returning account/password unknown errors.

Anybody else seeing this (i.e. is it a wider problem)

If not I suspect VirginMedia may have done some housekeeping and since I've had various dialup and broadband accounts over the last few years it's possible my email account has become dis-associated from my active account so they've interpreted it as unused?

Remind me, is there an email support address I can use for Swansea TSB? (I know I should know this since they all used to work for me, but that was a couple of years ago!) I'm working in California for the next 2 weeks so trying to contact via phone is not really an option.

Regards,

Draig
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