Quote:
Originally Posted by jcardiff
I just tried using this as a reason to break my contract and have been told it's not a good enough reason to leave 
I've been trying to get away from virgin for a a while as they conned me into a new contract with a pretty poor retentions deal but they never told me this would mean I had a new contract or that it would tie me in for another year. |
If they didn't tell you
at the time then you are NOT tied in. Simply state that it was never mentioned you would be accepting a new contract and as such you are under no obligation to stay.
VM will do
anything to try and keep a customer, even to the extent of lieing that your under a contract or the price rise isn't a reason to leave. You have to stick to your guns and be persistent if you intend to cancel.