Thread: Email Access
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Old 16-04-2008, 23:13   #8
whydoIneedatech
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Re: Email Access

Quote:
Originally Posted by chris9991 View Post
This is a really strange tale.

I have my email back and yet it doesn't seem logical.

Someone else today decided to help solve the problem and rang tech support. They said there was an issue with our router (I know they don't support independent routers) and told us to contact our router manufacturer, Netgear. The implication was it was the router causing the issue.

When I returned home I disconnected the router and went direct on the internet directly through the cable modem. This downloaded my emails. Since then I have put the router back in the loop and emails flowing. However, I also have a laptop on the network which still can't get the emails.

I imagine I'll have to hook it up directly to modem to get this to work. I suspect that my router is blocking a file from being installed on our computers from VM which stops us being allowed to access emails. Throughout this period I have had no problems downloading emails from other POPs.

I have probably been made a bit paranoid by the 'Phorm' issue, it just makes me wonder whats changed
You do know that if you receive your mail and open it on one machine then the other machine cannot receive previously downloaded emails.
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