[nemof]

That's a good question.

I live in Bristol, at the time I signed up with virgin they were the cheapest unlimited broadband. My requirements include no monthly download limit (excluding fair use etc).

Previously having been with Blueyonder and knowing that they had been made part of Virgin I expected the same high quality of speed and service.

To their merit, Virgin Internet's speed has been just fine. Their aftercare service has not, as I have unfortunately had to discover.

It isn't as if I'm the only person who thinks that, I guess I just needed to complain about how useless they have been.