Cable Forum - View Single Post

nemof · 15-04-2008, 23:00

I need the permission of the owner of the flat below me to allow the work to be done so I can get my broadband back - moved house beginning of march, sttttttill haven't got broadband because virgin keep ****ing about.

Virgin sent a letter to the owners of the flat below, and he's not sure if he wants to sign it because apparently the letter says the installers might need access to his flat too - which he wouldn't allow.

Is this the case, why on earth would Virgin ever need to go into his flat when they are installing the cable in mine?

I tried phoning Virgin, however the people I have had the misfortune to talk to were so thick you could make a milkshake out of them. Seriously, the level of customer service is so low the bar has been buried and given a funeral.

15-04-2008, 23:00	#1
nemof cf.member Join Date: Jun 2007 Posts: 15	Installers need access to flat below? I need the permission of the owner of the flat below me to allow the work to be done so I can get my broadband back - moved house beginning of march, sttttttill haven't got broadband because virgin keep ****ing about. Virgin sent a letter to the owners of the flat below, and he's not sure if he wants to sign it because apparently the letter says the installers might need access to his flat too - which he wouldn't allow. Is this the case, why on earth would Virgin ever need to go into his flat when they are installing the cable in mine? I tried phoning Virgin, however the people I have had the misfortune to talk to were so thick you could make a milkshake out of them. Seriously, the level of customer service is so low the bar has been buried and given a funeral.