Originally Posted by m1th
I've been a loyal ntl/VM customer since the early 2000. I've even renewed my contract for 12 months in January despite them having introduced their initial STM. I wont tolerate another 6 hours of STM and their anti-net neutrality stance. I would like a chance to bugger off to another ISP if I could.
Haven't the T&C's just changed because of the support helpline costs? You could use that and get out early I suspect.