Hello,
We are on M package, cable, & in L21 area, we decided to try out the Virgin PC Guard, so downloaded it and then commenced the install process, which went ok... but it instructed us to agree to remove Mcafee from our PC, in order for the PC Guard to continue, which we did, and then when we re-started our PC it told us we had to register PC Guard, now this is where the problem is... everytime we attempt to register it, it either tells us we have timed out or we have to choose more than one bundle.
But we only want the PC Guard!, Virgin has told us that there is a problem and we will have to be patient!!, (since Sunday), we cannot safely download anything at all at the moment ("we now have no net security") as Virgin instructed us to remove our existing security to be able to install theirs and now we can't reister their software.
I have sent email and made two phone calls and I still cannot register PC Guard, surely there must be a manual facility to just be able to register their own Software
Any advice would be well appreciated
Alan
amsmarle@aol.com