Cable Forum - View Single Post - PLEASE HELP!! Quickstart installation not so quick...

alexcopeland · 14-04-2008, 13:35

....I have the TV up and running however I can't access the internet via CM. I have now used up all my credit on mobile to call tech support. I have been told my account is activated. I'm currently borrowing upstair'ss wireless connection if you were wondering!

I can see that the CM has power and the ethernet connection is working. There is are solid SYNC and READY lights too.

I have noticed that my IP address is never assigned by DHCP and as a result I get a manually configured 192. IP address.

I'm still waiting for a call back from tech support that was over an hour ago now and was told it would be straight away.

It looks like I'm not being leased an IP address.

My girlfriend is not happy about the situation and my patience is running thin.

PLEASE HELP?

14-04-2008, 13:35	#1
alexcopeland cf.addict Join Date: Jun 2003 Location: Stevenage, Herts Age: 28 Services: VM TV XL VM CM L VM Phone XL Posts: 103	PLEASE HELP!! Quickstart installation not so quick... ....I have the TV up and running however I can't access the internet via CM. I have now used up all my credit on mobile to call tech support. I have been told my account is activated. I'm currently borrowing upstair'ss wireless connection if you were wondering! I can see that the CM has power and the ethernet connection is working. There is are solid SYNC and READY lights too. I have noticed that my IP address is never assigned by DHCP and as a result I get a manually configured 192. IP address. I'm still waiting for a call back from tech support that was over an hour ago now and was told it would be straight away. It looks like I'm not being leased an IP address. My girlfriend is not happy about the situation and my patience is running thin. PLEASE HELP?