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Old 12-04-2008, 19:49   #5
BenMcr
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Join Date: Nov 2006
Location: Manchester
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Re: Fault Compensation

Quote:
Originally Posted by Chimaera_5 View Post
I understand they're going to offer 3 months of phone line rental, but would it be unfair of me to ask for a discount upgrade on my BB from M to L instead, say for a permanent £4 a month instead of £7?
I certainly agree because of the time taken they should consider something more than just the line rental credit.

However even if they do this it will be a lump sum adjustment. There is no was to give you a monthly service charge apart from what is on the official price list, so no you couldn't get them to do an upgrade for £4 instead of £7
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