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Old 11-04-2008, 23:05   #11
system11
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Join Date: Apr 2007
Posts: 17
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Re: 20mb cable is not working at 20mb :(

Quote:
Originally Posted by izaldinali View Post
What're the odds of calling up Technical Support sorting anything out? It seems fruitless though, considering I get fullspeed in the early morning...everything points to shared bandwidth, or the fact that my neighbour and I are on the same box. :\
No point phoning them - all ISPs oversell their capacity and VM is no exception. Mines been like that for months and I'm told we're getting an upgrade in the area 'hopefully in the future'. So they /hope/ to provide me with the service I pay for, at those times when it isn't being capped anyway

To be honest I wish they'd abolish the max package and have 10mb as the top speed sold. Unpopular to say, but there's a very, very tiny number of people who legitimately need 20mb. Trouble is a lot of people (like me) sign up for that one as the VM downstream/upstream ratio is a joke, and it's the only way to get reasonable upstream.
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