I know it's old technology but my new all in one printer (Canon Pixma310) has a fax capability. I've connected it to the virgin bow on the wall and then couldn't get a dial tone on the phone. When I rang home from my mobile, my mobile would call, no problem but nothing happened on the home phone. Canon support have gone home for the weekend and Virgin tech support have no ideas. Can some-one save my sanity?.........Please