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Old 10-04-2008, 17:23   #5
T60JER
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Join Date: May 2007
Location: Glasgow
Services: Virgin TV Virgin 20MB Broadband Virgin Phone
Posts: 2
T60JER is an unknown quantity at this point
Re: Phone Still Ringing Out When Engaged

I had the same problem for about a year.
Eventually I found out from an engineer that some areas don't fully support Call Waiting and the caller gets a ringing tone instead of the message "the caller knows you are waiting".
The caller thinks there is no one at home.
I reluctantly cancelled Call Waiting and got a rebate for period.

Last edited by T60JER; 10-04-2008 at 17:29.
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