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T60JER · 10-04-2008, 17:23

I had the same problem for about a year.
Eventually I found out from an engineer that some areas don't fully support Call Waiting and the caller gets a ringing tone instead of the message "the caller knows you are waiting".
The caller thinks there is no one at home.
I reluctantly cancelled Call Waiting and got a rebate for period.

10-04-2008, 17:23	#5
T60JER cf.member Join Date: May 2007 Location: Glasgow Services: Virgin TV Virgin 20MB Broadband Virgin Phone Posts: 2	Re: Phone Still Ringing Out When Engaged I had the same problem for about a year. Eventually I found out from an engineer that some areas don't fully support Call Waiting and the caller gets a ringing tone instead of the message "the caller knows you are waiting". The caller thinks there is no one at home. I reluctantly cancelled Call Waiting and got a rebate for period. Last edited by T60JER; 10-04-2008 at 17:29.