10-04-2008, 12:09
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#4
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,471
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Re: VM - new contract after house move?
From the Terms
Quote:
K Moving home
- If you move to another address within our service area, you may ask us to provide the services to your new address. You must give us at least one month's written notice to do this, but we cannot guarantee to provide you with the services at your new address.
- If you move to another address during any minimum period paragraph J2 will apply, unless you continue to receive our services at your new address (in which case paragraph K3 will apply).
- If we agree to provide the services to your new address, you will have to pay a service transfer charge (to be paid to Virgin Media Payments). Details of our service transfer charge are set out in our price guides.We will also send you a new contract for the services at your new address and you will have to keep the services for the minimum period. The service start date will be the date that we install the services at your new address. You may not be able to keep your phone number if you move house.
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