I'm not 100% sure if this is the correct forum but here goes.
Currently I have Virgin BB in my house now and works fantastic, not a single problem. I'm due to move in to a 1st floor flat (above shops) in a few weeks. I've contacted Virgin twice and have had two different repose regarding getting connected. Both times I was informed that the place is not connected, the first time I was informed that other flats and shops are connected and it was all a matter of contacting a department (forgot the name) to get the place connected.
I was transfered to this department but had to leave a message and no one has got back in touch since. So I decided to call again only this time I was informed that no building was connected and I could not get Virgin installed.
Also note that my flat is at the cable end of a block of flats.
I'm wondering if there is any Virgin employee on these forums who is able to help me out.
If I cant get Virgin installed then it has to be.....adsl
Thanks & Regards
Tony