Cable Forum - View Single Post - Trying to sign up to Online billing but only have 8 digit AC Number Need 9?!

nomadking · 08-04-2008, 22:26

My area reference is 31 and my account number is a nine digit number and starts with a '7'.

I successfully signed up on 19th march after receiving an e-mail from VIrgin Media. I had pre-registered a few months back and received 50p/month discount from that time.

I have discovered that my bill for August 2007 has an eight digit account number starting with a '5' and the bill for October 2007 has a new nine digit number. Have you used your most recent bill for the reference number or is e-billing not yet available in your area?

08-04-2008, 22:26	#3
nomadking cf.addict Join Date: Apr 2004 Location: Northampton Services: Virgin Media TV&BB V+ STB Posts: 171	Re: Trying to sign up to Online billing but only have 8 digit AC Number Need 9?! My area reference is 31 and my account number is a nine digit number and starts with a '7'. I successfully signed up on 19th march after receiving an e-mail from VIrgin Media. I had pre-registered a few months back and received 50p/month discount from that time. I have discovered that my bill for August 2007 has an eight digit account number starting with a '5' and the bill for October 2007 has a new nine digit number. Have you used your most recent bill for the reference number or is e-billing not yet available in your area?