Thread: Modem replacement
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Old 07-04-2008, 19:37   #3
BenMcr
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Re: Modem replacement
eh? what on earth do you mean by 'reset your account'?

Getting a different IP address or even moving the modem onto a different UBR will not solve a failing modem

To the OP, yes if tech support identify you need a new modem, they will sent you one out via a courier which you will get within 3 days
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