[Berealwith]

i have been reading most of the posts on the newsgroups ref virgin support, i have had my ticket on there for months. i check weekly how its doing, and get responces like as soon as we have any updates we will post, and i see so many like that. I never see any posted we have done ticket ******. what i do see is someone still asking hows, or any news on ticket ***** and the reply its been done..........What £$^&^%%$ me thinks if they had to ask they must still be having problems after the update, and why was this person not sent any info the work had been carried out.........THIS IS NOT GOOD, by any means its shoody and not how any company should be run...amateurish, and down right deceitful. Well i will see for myself after the work has been done on my UBR.