[Berealwith]

cheers for the info i did get my call today..............after the said time of the call went and gone. i had to call to ask why i hadn't recieved my call as promised. was told did the operator who booked the call should say it could be 30mins later i allowed 23 mins. i was amazed anyway.... back on track the call went as expected really after months of calls to tech help and hours on the phone, i have to wait for my ubr to get an update, i have a date and thats for me to know, and you to ring and pester like i did if your having the same problems. so the conclusion if the date of the ubr and i will give it a week either way does not happen.........i will go elsewhere and then come on here and post the best letter i have ever written....lets hope it will get sortted