Andy,
I'm glad you've decided to delurk
The whole Phorm debate is something that concerns us all, I was just watching a programme on BBC1 about identity theft, the experts are telling us to protect ourselves and our ISP's are teaming up with a 3rd party firm with a history in spyware adding another tier of risk to our online activity.
Like you I've had no problems with my internet from Telewest/VM and to have to drop down to a more unreliable dsl connection wouldn't be ideal.
Virgin have said in a letter replying to one of the forum members letters that they would distance themselves from anything that tarnished the Virgin brand.
Well Phorm certainly does that.
I find it amusing that the Virgin group promote themselves on the following page
http://www.virgin.com/AboutVirgin/Wh...vigateToPage=3
"Brilliant Customer Service" I'm sorry, but selling your customers privacy to a spyware company certainly isn't.
Good luck with your CCNA
Happy posting.