[joglynne]

Originally Posted by homealone

yes you need to fill in the server names

pop.ntlworld.com for incoming

smtp.ntlworld.com for outgoing

You are an absolute gem. Don't know why it went pear shaped but now you've got me working again I don't care.

Originally Posted by frogstamper

I totally sympathise, my NTL e-mail account has never worked reliably for me, about 50% of e-mails don't make it or arrive incomplete. In the end I switched to Hotmail which has been great.

I commiserate with you frogstamper. It has been really frustrating not having a fully working account and not being able to work out what to do. I have spent ages to-day googling for a solution, I knew I should ask the forum members but I was sure I was missing something really obvious and would look silly.

Originally Posted by whydoIneedatech

Check this link, if you think you need to ring customer services about your email then read this first.

http://www.cableforum.co.uk/board/12...march-6-a.html

Thanks for the link whydoIneedatech. I had noticed the tread earlier but thought that with some of the e-mail account functions working it wasn't relevant to my problems. Cheers for replying to my plea for help.


Thanks again guys....