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Old 28-03-2008, 12:03   #100
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: VM admit that STM hours vary without notice

Quote:
Originally Posted by piggy View Post
To use an analogy, the VM broadband at the moment is a bit like the water supply - you pay a fixed fee, but then can use what you like. However, if too many people leave their taps running, the whole area suffers a drop in water pressure. Shouldn't VM be using the gas/electricity/telephone model, where you pay a fixed fee, and are charged for what you use?



thats the way to go.
They were. At one point ntl was going to give everyone 10Mb and charge per useage. Even popped up in the internal staff handbooks, and training was given on how ntl were going to show people how much they had used etc.

Then everyone started focusing back on speed i.e. why did ntl only do up to 10Mb when others do up to 16Mb etc
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