Cable Forum - View Single Post - Dear Trevor Elliott ( MD CUSTOMER SERVICE )

arcamalpha2004 · 27-03-2008, 22:03

Ben, I am going to be " out of pocket " paying for a service that VM gave me for 12 months, forget the argument that it was the agent that gave the discount, that agent was and in all likelyhood still is employed by VM.

So yes, between whenever VM decide to increase the price and when the offer was supposed to end I can claim for compensation, plus inconvenience and interest also.

The other side of the coin is Ben, VM have assumed that I want to keep the 20mb service by stating that the new payment will be £37 per month.

Anyone else who has been ripped off in this manner, I suggest they do the same.

Sorry Ben but in my eyes they have acted like snakes in the grass.

27-03-2008, 22:03	#11
arcamalpha2004 cf.mega poster Join Date: Jan 2004 Posts: 1,575	Re: Dear Trevor Elliott ( MD CUSTOMER SERVICE ) Ben, I am going to be " out of pocket " paying for a service that VM gave me for 12 months, forget the argument that it was the agent that gave the discount, that agent was and in all likelyhood still is employed by VM. So yes, between whenever VM decide to increase the price and when the offer was supposed to end I can claim for compensation, plus inconvenience and interest also. The other side of the coin is Ben, VM have assumed that I want to keep the 20mb service by stating that the new payment will be £37 per month. Anyone else who has been ripped off in this manner, I suggest they do the same. Sorry Ben but in my eyes they have acted like snakes in the grass.