mmm....well I don't agree heavy downloaders should be banned, aslong as they pay their bills each month as I do what's the problem? if they cause congestion then it's upto VM to update whatever they need to, to be able to cope with the traffic. personally, I don't pay £37 a month or whatever it is to download a few GB a week, for instance I DL around 60GB of stuff this morning, why, because I can, and I pay to be able to do that. I don't do that regular, however my GN sub runs out in a few days and I just felt the need to take advantage.
if I want a ****** service where I could only DL a few gb a month I would get some rubbish ADSL sub for 50p a month or whatever it is these days.