Cable Forum - View Single Post - Dear Trevor Elliott ( MD CUSTOMER SERVICE )

arcamalpha2004 · 26-03-2008, 12:20

Ok Ben thanks for the feedback.

However, the point is that the discount was applied in response to the poor service I was getting, and with regard your comment about ex-NTL, when the discount was applied it was under VM, so why would the ability to apply an NTL discount be there in the first place when the company was " now VM "

My feelings are that VM cannot be trusted, and anyone who has been " Given a discount " should be very wary.

Thanks again

Just to add, what are the odds that this person who applied the discount is still working for VM?

26-03-2008, 12:20	#6
arcamalpha2004 cf.mega poster Join Date: Jan 2004 Posts: 1,575	Re: Dear Trevor Elliott ( MD CUSTOMER SERVICE ) Ok Ben thanks for the feedback. However, the point is that the discount was applied in response to the poor service I was getting, and with regard your comment about ex-NTL, when the discount was applied it was under VM, so why would the ability to apply an NTL discount be there in the first place when the company was " now VM " My feelings are that VM cannot be trusted, and anyone who has been " Given a discount " should be very wary. Thanks again Just to add, what are the odds that this person who applied the discount is still working for VM?