[Noggo]

ufitm,

Yes I do live in Kidderminster (Broadwaters area) and to the best of my knowledge the UBR has not been upgraded, as I can still replicate the same problems on three different connection points in my local area.

I first found out about the UBR upgrade in Mid January in response to one of my posts complaining, but last time I asked about it on newsgroup support in February this is the answer I got:
_____________________________________________
Subject: "Has there been a date set for internal ticket ref 616365, Yet??"

> Hi
>
> Has there been a date set in April set for internal ticket ref 616365,
> yet??
> There is network maintenance planned for April to upgrade this UBR.
>
> Kind regards
>
> Noggo

Hi Noggo

The latest info I have is 19/04/08 but this is subject to change.

--
Kind Regards
Mark W******
blueyonder Technical Support
_________________________________________________

Yes I did complain on the CS telephone number and I have been compensated for to cover capacity problems on the UBR I'm connected to.

I first reported the problem vie e-contact back in October last year. Since then my connection has gone downhill to the point where it's hardly worth switching the PC on between 3 pm to 9/10pm weekdays and all weekend. I did keep in contact with tech support and keep records of the poor connection, which has helped (I think). Like I'm still keeping a records, just in case come mid April the problems don't go away.

Laters