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Old 25-03-2008, 16:51   #5
ufitm
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Join Date: Oct 2005
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Re: varing speeds on 20mg in dy 10 area

Quote:
Originally Posted by Noggo View Post
Yep, the UBR that covers DY10 (kidderminster) has got capacity issues. This is due to be resolved when the UBR is upgraded on the 19th April 2008 (subject to change).

The Virgin Media internal ticket reference # is 616365, for the UBR upgrade. That's if you want to complain and get compensation

just asked in support newsgroup they told me the ticket is now closed.does
that mean the job is done before time ? . what is the best department to
ring to complain to ?
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