Quote:
Originally Posted by AmAtoL
Exactly right, VM could/should be much more strict on who they sign up for their services. No credit checks are done, no mandatory DD payments scheme etc. people know that they can sign up for 20 meg and basically not pay anything until it has gone all round the houses to debt recovery then churn, only then will they pay a piffling amount. VM does not need these sort of customers on its books but won't do anything to address it due to the customer base figures. You wouldn't believe how much is spent on outsourced debt recovery agencies chasing up these wasters, and for what, for them to do it all over again in 3 months time.
Much stricter credit control is needed, but it will never happen.
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That is incorrect, we were subject to a credit check for our account to be opened, then again, form our neighbourhood i'm not surprised...