Tech Support now accept that the STM is broke...
From the virginmedia.support.broadband.cable newsgroup:
Quote:
>>> "kxxxxxxxf" <kxxxxxxxf@gmail.com> wrote in message
>>> news:uYQFj.27887$XI.4415@text.news.virginmedia.com ...
>>>> Virgin Media Technical Support - Kxxx Rxx wrote:
>>>>
>
> Hi,
>
> you are currently being STM'd now....good news...it should end shortly.
>
So, we can surmise from this that the STM was applied before the 4:00pm
time it is supposed to kick in, i.e at around 12:30pm today.
Is it new policy or the machinations not working properly?
thanx for the confirmation
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Quote:
>>>> "kxxxxxxxf" <kxxxxxxxf@gmail.com> wrote in message
>>>> news:uYQFj.27887$XI.4415@text.news.virginmedia.com ...
>>>>> Virgin Media Technical Support - Kxxx Rxx wrote:
Hi,
I don't know if this is policy or a glitch. We will feed this back to the
network guys to check the config etc.
--
Kind Regards
Kxxx Rxx
Virgin Media Technical Support
http://status2.virginmedia.com/
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