[alferret]

Originally Posted by Rob

Did the ebuyer website state the product had 2 years warranty, or was that purely from the fuji website? If it was ebuyer, and they are based in the UK then ebuyer must have a case to answer for support?

Just found the following

8. Warranty
8.1 All new goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer. If new goods develop a defect during the 12 month warranty period, you should follow the Supplier's Returns procedure (see condition 12 below). In the event of a valid claim for a defect in the new goods, where clauses 8.4 or 8.5 do not apply, the Supplier will (at its option) either:

8.1.1 replace those goods, if the Supplier has available the same goods at the same price;

8.1.2 repair those goods; or

8.1.3 refund or re-credit you the sum you have paid for the relevant goods within 30 days of the date that the relevant goods are returned in accordance with the Supplier's Returns procedure (see condition 12 below).

So it seems that Ebuyer will honour the first 12 months but I am unable to get the following year from Fuji unless I take out their superwarranty option which is £29.99 for 2 years.

So I can rest a bit more easy now knowing I have 12 months but I still think its mis-selling on the part of Ebuyer.