[alferret]

Originally Posted by AntiSilence

They're in Yorkshire. At least, they're main offices are. Not sure where all the warehouses are.

And they should definitely should label it as non-UK stock.

North of mansfield

4 warehouses items dispatched via city-link or royal mail dependant on size or delivery specification (delivery date specified)

Not expecting a reply till tuesday\wednesday.

Copy of my Enote incase anyone is intrested.

i
I recently purchased a Fuji Finepix S5800 digital camera from Ebuyer.
When I tried to register the camera at www.fujifilm.co.uk and when it
requests the "box-code" and it is entered the following message is
given.

[We are very sorry. It appears that the camera you have bought is not
registered as UK stock, which means that you cannot be registered for the
content available on MyFuji. If you were not aware that your item is not UK
stock, please contact the seller, who will be able to inform you of their
support package to you.]

As I was under the impression that the camera was a full UK product
carrying the full 2 year Fuji UK warranty I feel that I have been mis-sold
this camera due to lack of information IE: You do not state that the camera
was not destined for the UK market and that any warranty
offered by the manufacturer is now null and void.
Whilst I understand that to remain competative in the current market you
may need to import "GREY" goods I feel that I have not received the full
product as the 2 year Fuji warranty is missing.
Whilst I am extremely pleased with the product itself I am now wondering
what would happen if at sometime in the future I need the camera repairing
"under warranty" as I do not wish to be left "out of pocket" should
such an occassion arise.
Will Ebuyer.com offer me a warranty on this product equal to what I should
have received with a full UK product?

Awaiting your response.