Quote:
Originally Posted by corek
No I haven't. But I do get them ringing me up once a month trying to get me to switch my phone from BT to them. The conversation normally goes "For just £2 a month we can offer you free calls at evenings and weekends", Me, "I already have them, but I mainly phone foreign countries", "Which ones?" "Russia", "Well for just £1.50 calls to Russia are only 19p a minute". "Oh, it only costs me 2p a minute, but a 5p connection charge". There is normally then a long silence, or "Where do you get that from?". I reply "I use Call18866". To which I have had the reply, "Must give them a call". That always ends the sales talk.
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Did you ever think of asking them "I don't want what you are offering but is there anything else you can do?"
It is all about engaging in dialogue