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Old 15-03-2008, 00:17   #10
frogstamper
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Re: £62 for BBxl and phone......should I ask for a better deal?

Quote:
Originally Posted by welshbhoy View Post
My last bill was for £62. I have BBxl, suppose to be 20mb, but certainly don't feel like that. Speed tests return between 9000 and 12500 kbps, tonight the result is,




I was thinking of ringing customer services and seeing if I could maybe get a discount or better deal. Also I am supposed to have free TV, according to the Virgin site, basic channels as far as I know but free TV none the less. But I haven't. I don't have a TV cable box from Virgin. Never have.

After reading through some of the posts I see people seem to be getting all services and still paying less per month than me.

I'd like some advice on what to do and if I was to ring who do I speak to.

thanks.
Blimey welshboy £62 does seem excessive for BB-XL and whatever phone package your getting. For £65 you can get BB-XL and TV-XL and Phone XL with this you not only get a standard V set-top-box but you also get a V+ box. I think the installation for the V+ is £30, either way its a wholelot better than what you are getting at present.
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