Cable Forum - View Single Post - £62 for BBxl and phone......should I ask for a better deal?

welshbhoy · 13-03-2008, 21:39

My last bill was for £62. I have BBxl, suppose to be 20mb, but certainly don't feel like that. Speed tests return between 9000 and 12500 kbps, tonight the result is,

I was thinking of ringing customer services and seeing if I could maybe get a discount or better deal. Also I am supposed to have free TV, according to the Virgin site, basic channels as far as I know but free TV none the less. But I haven't. I don't have a TV cable box from Virgin. Never have.

After reading through some of the posts I see people seem to be getting all services and still paying less per month than me.

I'd like some advice on what to do and if I was to ring who do I speak to.

thanks.

13-03-2008, 21:39	#1
welshbhoy cf.member Join Date: Oct 2005 Posts: 27	£62 for BBxl and phone......should I ask for a better deal? My last bill was for £62. I have BBxl, suppose to be 20mb, but certainly don't feel like that. Speed tests return between 9000 and 12500 kbps, tonight the result is, I was thinking of ringing customer services and seeing if I could maybe get a discount or better deal. Also I am supposed to have free TV, according to the Virgin site, basic channels as far as I know but free TV none the less. But I haven't. I don't have a TV cable box from Virgin. Never have. After reading through some of the posts I see people seem to be getting all services and still paying less per month than me. I'd like some advice on what to do and if I was to ring who do I speak to. thanks.