Did the recovery disc from here
http://support.packardbell.com/uk/it...p?i=6945490100
And the motherboard isnt the original (was fitted professionaly instore) Everything else is untouched.This is the info from Aida32 about the MB if it helps.
Motherboard ID 63-113-0000010-00101111-081506-INTEL$P4i6G113
Motherboard Name Unknown
---------- Post added at 11:01 ---------- Previous post was at 10:20 ----------
Looking through 'all programmes' I came across something called SNAPSYS in the PB Support section.When I clicked onto it I was asked to insert the Master CD.Is this something I can create or does it just apply to PCs which were shipped with it.