Cable Forum - View Single Post - Need some help

Wiggz · 04-03-2008, 11:37

I have it! When I enter it it says it's not valid. I've rung VirginMedia customer servuices to confirm that is the correct account number and it is apparently. They wouldn't say if it had been changed. That's my issue. I can't buy them without the correct Account Number.

---------- Post added at 11:37 ---------- Previous post was at 11:10 ----------

oh this is just great. Spoke to a customer service rep you said that they will send the only other account number they have to me. On my missus's email. We haven't used this for ages and subsequently I cannot login. I know the email addy, but can't remember the password! I can't change the password through Virginmedia as it seems that Virgin has something against the fact I'm former NTL and is denying me access to everything

Help!

04-03-2008, 11:37	#3
Wiggz cf.addict Join Date: Jan 2004 Posts: 111	Re: Need some help - Account Number I have it! When I enter it it says it's not valid. I've rung VirginMedia customer servuices to confirm that is the correct account number and it is apparently. They wouldn't say if it had been changed. That's my issue. I can't buy them without the correct Account Number. ---------- Post added at 11:37 ---------- Previous post was at 11:10 ---------- oh this is just great. Spoke to a customer service rep you said that they will send the only other account number they have to me. On my missus's email. We haven't used this for ages and subsequently I cannot login. I know the email addy, but can't remember the password! I can't change the password through Virginmedia as it seems that Virgin has something against the fact I'm former NTL and is denying me access to everything Help!