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Are you on drugs?
You run up the bill, and then they give you a workaround that means you can upgrade to Sky+ for free even though you still owe them the money and you're complaining about the service?
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No no drugs today! Anywho the point of fact was that the films where ordered in June / July / August / September / October / November and where paid for month by month on the 13th of every month - so my point is / was why in the blue hell am I being charged twice and why has the Sky Box called back twice?
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Well, you'll have another year of Sky first, as AFAIK taking Sky+ ties you to another 12 month contract.
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3 months left of the Sky Contract!