I think you will be ok to upgrade because they will be taking more money off you.
I also got the letter through the post even though i have been on the vip package since i have had the V+ box.
It seems to me that departments dont speak to each other. i was quite happy when i read the letter when i thought i was going to get money off only to be told on the phone that it wasnt open to customers on vip.
Well you dont get something for nothing in life and im happy with the service i receive but £20 off would have been nice.
