Quote:
Originally Posted by Dunderhead
Under English Law, a contract is concluded on an offer being accepted. Unwritten contracts are enforceable, although harder to determine if disputed. However, in my case, the contracted rate is evidenced by the subsequent billing pattern.
At the time, NTL rates had become uncompetitive so it was fairly understandable why NTL would offer a market-matching rate, rather than an exceptional deal for an individual customer.
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a bill would only prove they allowed the offer to exist for the past, it won't say it was a never ending deal or how long it lasted or if they could cancel it whenever. As Stuart said, if you want a legal contract it has to be in writing at least, a verbal one doesn't exist in the eyes of the courts.