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Originally Posted by Joxer
No most people will be unaware of it.
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So, they will be spied upon in secret? It's interesting to note that if BT allowed external companies to monitor who their customers are phoning in this way, then there would probably be a mass outcry, and it would possibly be illegal.
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The process is audited by a fairly reputable firm.
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Andersen Consulting were a reputable firm. They were involved in the enron scandal..
If this scheme is above board, and is going to benefit the customer in some way, why have Virgin not advertised it more widely? Why is it an opt-out system rather than opt-in (which, last time I check was a violation of the 1998 Data Protection Act which requires that user has to opt in if he wants information stored for use by marketing companies).
Before you say they haven't advertised it widely because it is a trial, that's as may be, but they went on BBC TV and announced they were doing 50 meg before they had even started large scale trials.